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OneTwo

Overview

OneTwo is an Australian financial services company located in Melbourne, Victoria. It services customers across the country, from major cities to rural and remote areas. OneTwo offers a range of banking and financial services such as savings accounts, personal loans, home loans, credit cards and insurance products.

Products Offered

Home loans

Highlights
Advantages

Banking with OneTwo has many advantages for customers including competitive interest rates on savings accounts and low-interest rates on personal loans. Additionally, customers can access their money 24/7 through online banking or the mobile app. The main disadvantage is that there are no physical branches or ATMs outside of Australia so international transactions may be more difficult to manage than with other banks.

Security

To protect customer data and money, OneTwo has implemented a range of security measures such as two-factor authentication for online banking logins and secure encryption technology for all data transfers between customers’ devices and the bank’s servers. All customer data is apparently stored securely in accordance with Australian privacy laws.

Customer Service

Customers have several options when it comes to customer service support from OneTwo including phone support during business hours (Monday - Friday 9am - 5pm AEST), email support 24/7 or live chat via the website during business hours (Monday - Friday 9am - 5pm AEST). In terms of its network size, OneTwo has a large presence across Australia with many branches located in major cities as well as regional centres throughout the country; however it does not have any overseas branches or ATMs at this time. Customers can use other bank ATMs free of charge but may incur additional fees depending on their account type.

Alternatives
Majors

Big banks with extensive nationwide networks that provide a comprehensive range of services

Challengers

Regional and international banking institutions that offer financial services

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