Challenger
HSBC
Overview
HSBC is an international banking and financial services company with a presence in Australia. It has branches located in major cities across the country, servicing customers from all regions of Australia. The services offered by HSBC include personal banking, business banking, wealth management, insurance and investments.
Advantages
Banking with HSBC offers customers the convenience of 24/7 access to their accounts via online banking or mobile app. Customers can also benefit from competitive interest rates on savings accounts and loans as well as special offers for new customers. However, there are some drawbacks such as limited branch locations.
Security
To protect customer data and money, HSBC employs a range of security measures including encryption technology to keep customer information secure when using online or mobile banking services. Additionally, all transactions are monitored for suspicious activity to ensure that customer funds remain safe at all times.
Customer Service
Customer service options for HSBC include telephone support during business hours as well as email support 24/7 through its website contact form or live chat feature on the website during business hours only. The bank's opening hours vary depending on location but generally open from 9am-5pm Monday-Friday excluding public holidays in Australia . In terms of size, HSBC's Australian branch network is extensive with ATMs located throughout major cities across the country so customers have easy access to cash withdrawals when needed; furthermore they can use other bank ATMs free of charge if necessary too.
Majors
Big banks with extensive nationwide networks that provide a comprehensive range of services
Challengers
Regional and international banking institutions that offer financial services