Challenger

BOQ Specialist

Overview

BOQ Specialist, part of Bank Of Queensland (BOQ), is an Australian financial services company located in Brisbane, Queensland. It services customers throughout Australia, providing a range of banking and financial services. These include personal banking, business banking, home loans and insurance products.

Products Offered
Highlights
Advantages

Banking with BOQ Specialist offers customers, with a focus on Medical Professionals, the convenience of online and mobile banking as well as access to a wide network of ATMs across Australia. Customers can also benefit from competitive interest rates and low fees on certain products. On the downside, BOQ Specialist is a specialised Bank, meaning if you don't work in certain professions, in particular medical, you may not have full access to their service.

Security

To protect its customers’ data and money, BOQ Specialist uses industry-standard security measures such as encryption technology for online transactions and secure authentication processes when accessing accounts online or via mobile devices. The bank also has dedicated fraud prevention teams who monitor customer accounts 24/7 to detect suspicious activity quickly and take action if necessary. Customers can have peace of mind that their data is safe with this Australian financial services company.

Customer Service

For customer service inquiries, BOQ Specialist provides several options including phone support during business hours (Monday - Friday 9am - 5pm AEST), email support 24/7 or live chat via their website during business hours (Monday - Friday 9am - 5pm AEST). The bank has a large branch network across Australia with knowledgeable staff who can provide assistance with any queries you may have about their products or services in person during opening hours (Monday – Thursday 9am – 4pm; Friday 9am – 5pm). Additionally, customers are able to use other banks’ ATMs free of charge within Australia using their debit card linked to an eligible account at no extra cost.

Alternatives
Majors

Big banks with extensive nationwide networks that provide a comprehensive range of services

Challengers

Regional and international banking institutions that offer financial services

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